Portcullis Surgery

Welcome to our Website

We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.

Surgery News

Privacy Statement 19 June 2018 - We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Please navigate to [...more]

Accessible Information Standard 19 June 2018 - The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss have access to information they can understand, and any communication support they might need. Should you have any requirements or know of a patient who needs support, please let the Practice know and we will help [...more]

Forget Me Not: The Alzheimer’s WHODUNNIT 16 June 2018 - “A subversive detour into the dark side of institutional care…a disturbing masterpiece” Written and Performed by Rob Gee, Directed by Tara Gatherer Jim’s wife, a patient on a dementia ward, has died from what appears to be natural causes. Jim is a retired police detective and he smells a rat. He’s determined to solve one last [...more]

Personal Development Workshops for Young Adults (16-22yrs old) 14 June 2018 - Would you like to join a group for a one day workshop aimed at increasing your confidence and expanding your emotional and psychological awareness? Spend some time with others in a confidential and supportive space looking at issues that affect young adults? Issues such as: self-esteem personal relationships exam pressures social expectations cyber bullying peer pressure [...more]

Live Longer through Laughter 18 May 2018 - Launch of the campaign “Live longer through laughter” in support of Ludlow Fringe Festival. The doctors, staff and Patient Participation Groups of Portcullis and Station Drive medical practices are launching a campaign to support the Ludlow Fringe Festival. We feel the festival has a wealth of opportunities to bring people together for shared experiences that [...more]

New Group Counselling Sessions 18 May 2018 - Starting at Portcullis GP Surgery in June 2018 New Mums Coping with Grief Starting Monday 4 June, Counsellor Mary Bunting will be holding new group counselling sessions for patients of the practice. The first two groups will be for New Mums and for people who are Coping with Grief. If you would like to join [...more]

See and Hear Shropshire 2018 20 April 2018 - Do you have sight or hearing loss, or know someone who does? If you have sight or hearing loss, know someone that does, or work with people that do, the See and Hear Shropshire exhibition 2018 will be beneficial to you. See and Hear Shropshire 2018 is taking place at Shrewsbury Sports Village on Wednesday [...more]

Diabetes X-PERT Course in September 19 April 2018 - DO YOU HAVE DIABETES? Why not come along to a FIRST STEPS TASTER SESSION and learn more about the X-PERT Diabetes Prevention and Management Course. There will be a course, 10:00am – 12:30pm on: Wednesday 5 September 2018 The venue for this Course is: Ludlow Community Hospital Gravel Hill Ludlow SY8 1QX Download this X-PERT [...more]

Diabetes X-PERT Courses in June 19 April 2018 - X-PERT structured education for Type 2 Diabetes DO YOU HAVE DIABETES? Why not come along to a Diabetes X-PERT Course and learn more about the X-PERT Diabetes Prevention & Managment Course. This course will answer key questions regarding self-managment. What is diabetes? What do your health results mean? Nutrition for Health – different dietary approaches? [...more]

Saturday Routine Appointments

Our patients are now able to see Nurse Joy for a routine appointment on certain Saturdays each month. Appointments can be made with Nurse Joy by calling the Practice.

Friends and Family Test

Please navigate to our Friends and Family Test page to complete a small survey and also to view our previous results to date.

Zero Tolerance

This Practice supports the Government’s NHS zero tolerance zone campaign. GPs and their Staff have the right to care for others without fear of being attacked or abused. We ask that you treat your GP and Practice Staff with courtesy and consideration.

Care Quality Commission

The Practice was inspected in October 2015 and our overall rating was GOOD. Please click here for more information…

Self Help Information

You can find a lot of useful information on our Self Help page.

Practice Certificate for 2016 – 2017

Certificate-2016-2017w200

01584 872 939

Portcullis Lane | Ludlow | SY8 1GT

Opening Hours

Monday - Friday	8:30am - 6:00pm

Out of Hours	0333 222 66 55

Extended Hours with GP	0333 222 66 49

GP Extended Opening Hours Clinics

We would like all our patients in our community to be able to see a local GP or Nurse when they need to. We have set up a network of GP Practices across the region offering extended opening hours for pre-bookable and same day routine extended access appointments.

The GP extended opening hours service operates between 6:00pm and 8:00pm on weekdays and 9:00am – 1:00pm on weekends and allows patients to be seen within a network of GP Practices at a convenient time and location, depending on availability.

The service is forecast to continue until 30th September 2018.

Call now to book a routine appointment 0333 222 6649.

Extended Hours

HCA

Monday Evening: 6:30pm – 6:45pm
Friday Morning: 07:30am – 07:45am

Nurse

Monday Evening and one Saturday/month

To make an appointment to see the Nurse or Healthcare Assistant, telephone Portcullis Surgery on 01584 872 939

Booking My Appointment

Who Do I Book My Appointment With?

Not sure who you should book your appointment with? Take a look at our ‘Leaflet’ for detailed information about our Nurses and Health Care Assistants. Or navigate to our Appointments page.

Language

Please contact the surgery if you believe yourself or a family member may need the assistance of an interpreter at a consultation. The Practice will endeavour to obtain an interpreter if one is not already available.

Download our Practice Leaflet

Portcullis Surgery Practice Leaflet [PDF, 273KB]

Access to the surgery

The Surgery is fully equipped for disabled access, including toilet facilities.

BBC Health News

BBC

Hospitalised toddler gets 'lifeline' nursery care
A charity that provides nursery care for children who have to stay in hospital has been set up.
Gosport hospital deaths: Prescribed painkillers 'shortened 456 lives'
Relatives call for a criminal inquiry into the "unforgivable" actions at the Gosport hospital.
'Charlie changed our lives completely'
The parents of Charlie Gard say they want a change in the law and 'will try and help anyone else who is in the same boat as us'.
Charlie Gard's parents want 'Charlie's Law'
The parents of Charlie Gard want to change the law so other cases like theirs don't end up in court.
Billy Caldwell: Campaigner's company sells cannabis oil
Charlotte Caldwell has been treating her severely epileptic son, Billy, with cannabis oil since 2016.
Cough syrup recall over mould risk from ingredients
Eight products are affected and the advice is to return bottles to where they were bought.