Free Mental Health Services ONLINE for 11-25 year oldslogo

Portcullis Surgery is aware that many young people find it difficult to access mental health services and counselling and would like to highlight the Kooth service. Kooth provides free, anonymous online counselling through your phone, tablet, laptop or PC. Anyone with a Shropshire or Telford & Wrekin post code aged 11-25yrs can register to access Kooth. A referral is not required, just go to

The website also offers peer support, self-help material and gives children and young people access to live forums. The website is available 24 hours; there will be professional counsellors available for live online chats at the following times:

  • 12:00 to 22:00 (Monday to Friday)
  • 18:00 to 22:00 (Saturday, Sunday and Bank Holidays)

For more information visit Kooth –

A note for parents:
Where the young person’s needs are greater than what Kooth can provide the service will be able to refer them directly to access specialist mental health help through either Healios or SSSFT.

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