For the Doctor
You are free to consult ANY of the Doctors in the Practice but we would encourage you to encourage you to STAY during a particular illness with the same Doctor. To see the Doctor of your choice you may occasionally have to wait, but the first available Doctor will see all Emergencies on the same day. When making an emergency appointment you will not be expected to give details to our Staff but we do ask you use this service with respect.
See our Consulting Hours for our Female Doctors and Nurses.
Please make a separate appointment for each member of your family you wish to be seen. This allows us to allocate time for each person without keeping our other patients waiting. It would be appreciated if ‘non working’ patients could leave early morning and late appointments for people at work who have difficulty coming during normal working hours.
To register for Emis Access, please ask at the Reception desk for an application form. We will provide you with personal log in details on receipt of your completed form. If you have registered with the Practice for online appointment booking and repeat prescription ordering, please click on the Emis link below
Please remember to cancel your appointment if you are unable to attend, we can then offer that appointment to another patient.
Please see only one Doctor during any particular illness.
If a telephone conversation with your Doctor or a Nurse will suffice please telephone the Surgery before 10am to arrange a call back by the Doctor after morning surgery.
The Nurse operates on the same system including an afternoon at any time between 3:00pm and 5:30pm. Appointments are usually for ten minutes unless it is for Minor Surgery or a Medical Examination, which takes longer. Please inform the Receptionist if this is the case. Routine appointments can be made up to one month in advance. This enables us to offer an appointment at a time more suitable for those patients that require them.
Appointments are available daily for those patients who wish to see a Doctor on the same day who feel that they have an urgent medical problem. In these cases patients are asked to contact the Surgery before 9 am if possible. For urgent medical problems a Doctor will always see you on the same day. However, we are unable to guarantee the Doctor of your choice.
For the Nurse
We operate a booked appointment system for all clinics. When booking your appointment please let Reception know what your appointment is for, so that they can advise you when would be the best time for you to come and the length of appointment you require.
Nurses are available by appointment for:
- blood tests
- ear syringing
- skin infections
- wound dressings and minor injuries
The Nurses also give advice on asthma, diet, diabetes, smoking cessation and weight management.
Home visits are for patients who are too ill or infirm to come to the Surgery. Please telephone the Surgery before 10:30am. on the day of the visit and give the Receptionist as much information as possible, so that the Doctor can give the request appropriate priority. A Doctor or Nurse Practitioner will usually ring you back before visiting.
If a patient has a temperature or a rash, coming to the Surgery will do no harm or endanger others. It is appreciated if patients can attend Surgery if at all possible. This is usually quicker for the patient, where we have better facilities to treat you.
If you would like a chaperone present during your consultation, please inform the Doctor / Nurse who will be happy to arrange this for you.