Use of Facemasks at the Surgery Update 21.10.2025

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At Portcullis Surgery there is no longer a requirement to wear face masks in all clinical environments. We have discussed the policy as a team and do not feel there is a need to change this policy at this time.

Masks are not required in non-clinical areas (corridors, offices etc.), however both staff and patients may continue to wear one in all areas of the premises if they prefer.

It is advised that Type IIR fluid-repellent surgical masks continue to be worn in the following circumstances:

  • By staff when with patients with a confirmed or suspected respiratory infection
  • By staff who have any respiratory symptoms but who feel well enough to work
  • By staff when with patients who are immunocompromised e.g. transplant or haemato-oncology patients. PLEASE ASK THE RECEPTION TEAM AT THE MOMENT OF BOOKING YOUR APPOINTMENT TO LET THE CLINICIAN KNOW THAT YOU WOULD LIKE THEM TO WEAR A MASK.
  • Staff should also wear a mask if this is the patient’s preference. PLEASE ASK THE RECEPTION TEAM AT THE MOMENT OF BOOKING YOUR APPOINTMENT TO LET THE CLINICIAN KNOW THAT YOU WOULD LIKE THEM TO WEAR A MASK.

Face masks will always be provided at the reception waiting area, please ask a member of staff if you need one. If your appointment is not urgent and you are unwell and suffering from any infection, including a cold, flu, sore throat, diarrhoea, vomiting or a chest infection please call the practice and reschedule your non-urgent appointment for another day.