Confidentialitylogo

Thank you for helping your surgery provide a better service!

We ask you for information about yourself so that you can receive the best possible care and treatment.  We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information it also may be needed if we see you again. We only pass information on about you to people who have a genuine need for it. Whenever we can we shall remove details that identify you as an individual. Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information. If at any time you would like to know more about how we use your information you can speak to our Practice Manager.

For further information please refer to the leaflets held in Reception entitled ‘Your records are safe with us’.

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care.

NHS Care Data Programme

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. [Please navigate to our PATIENT DATA  page for more information]

It is important that the NHS can use this information to plan and improve services for all patients.

The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so the NHS can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers, and those planning health services, to make sure the NHS provides the best possible care for everyone. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. If you do not want information to be shared outside your GP practice, please complete the patient opt out form which is available at reception.

We have a fully computerised medical record system which means information about your healthcare is held on a secure server. You have the right to know what information we hold about you. Please ask the receptionist if you wish to see or obtain a copy of your record. If you are referred to a hospital specialist you are also welcome to request a copy of the referral letter.

Access to Medical Records

All manual and computerised health records about living people are accessible under the Data Protection Act 1998. Competent patients may apply for access to their own records, or may authorise a third party, such as their lawyer, to do so on their behalf. Parents may have access to their child’s records if this is in the child’s best interests and not contrary to a competent child’s wishes. People appointed by a Court to manage the affairs of mentally incapacitated adults may have access to information necessary to fulfil their function. There are exemptions to this service.

A fee (up to £50) will be charged depending on the type of record and whether the patient wants copies.